Information we collect

We collect only the data necessary to deliver, maintain, and improve our services. The types of information we collect include:

• Contact details provided through our forms, such as name, email, and phone, are collected to process your inquiries efficiently.
• We collect technical data like IP address and browser type to optimize website functionality and ensure a secure environment.
• Usage data, including pages visited and time spent, helps us refine our content and workflows to better support your needs.
• If you consent to cookies, information about your preferences may be stored to personalize your experience.

How we use your information

We use your information to support your experience, answer your queries, and improve our services. Your data is never used outside these purposes.

• To answer your inquiries and provide support, using the contact details you provide.
• To improve the website’s functionality and user experience based on aggregated usage data.
• To ensure the security and integrity of our platform through technical monitoring.
• To comply with legal obligations and manage your preferences, including cookie settings.

Legal basis for processing

We process personal data in line with GDPR and Irish law. This ensures that your information is handled transparently and for legitimate purposes only.

Our main legal bases include fulfilling your requests, complying with regulatory requirements, and improving your experience through service enhancements.

How we share information

Your data is treated with care and is not shared beyond what is needed to deliver our services. Third-party sharing is strictly limited and governed by our compliance standards.

• Service providers may process your information only as needed to support essential website functions and maintain secure operations.
• Analytics partners may access aggregated data to help us understand trends and improve user workflows. No identifying information is shared for marketing purposes.
• We will only disclose information if required by law or to protect the safety and integrity of our platform and users.

How we protect data

We apply strict security measures, such as data encryption and access controls, to protect your information at every stage. Our team regularly reviews practices to adapt to changing standards and keep your data secure.

Your privacy rights

You have several important rights under data protection law. We make it simple for you to exercise these rights as part of your workflow.

• You have the right to access the personal data we hold about you and request corrections if necessary.
• You may ask us to delete your information, restrict its processing, or withdraw consent where applicable.
• You can object to certain types of processing or request your data in a portable format when feasible.
• If you believe your rights have been violated, you can file a complaint with the Data Protection Commission in Ireland.

Use of cookies

Cookies are used to support essential website functions and improve your browsing experience. You can manage your preferences at any time to fit your workflow needs.

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Contact information

For any questions about how your data is handled or to exercise your privacy rights, please reach out to our team. We value transparency and will respond promptly to your inquiry.

Changes to this policy

We may update this privacy policy to reflect changes in our practices or legal obligations. We recommend reviewing this page regularly to stay informed of updates.